Operations Teams

Axis gives ops teams a full view of orders, payments, delivery statuses, and team activity—all from one dashboard.

Stay in control of fulfillment and reporting.

Axis gives ops teams a full view of orders, payments, delivery statuses, and team activity—all from one dashboard.

What you can do:

  • End-to-End Order Flow Monitoring: Gain complete visibility into every stage of the order lifecycle, from initial customer interaction via chat to final fulfillment. This ensures smooth transitions and identifies potential bottlenecks early.
  • Transparent Financial Tracking: Effortlessly view real-time payment statuses and detailed transaction logs. This robust financial monitoring system helps in reconciling accounts and detecting any discrepancies promptly.
  • Real-time Delivery Tracking: Keep a close eye on the progress of all deliveries. The system allows for immediate identification of any delays or deviations from the planned schedule, enabling proactive communication with customers and efficient problem resolution.
  • Proactive Alert System: Configure customizable alerts to be notified instantly of critical support or delivery issues. This ensures that potential problems are addressed swiftly, minimizing disruption and enhancing customer satisfaction.
  • Comprehensive Reporting and Analytics: Generate and export detailed performance and usage reports. These insights provide valuable data for optimizing operations, understanding customer behavior, and making informed business decisions.
Built for
Every Team
Axis gives each department the tools they need to move faster, serve better, and stay connected to customers—without switching platforms.

Marketing Teams

Axis helps marketers run high-impact campaigns on WhatsApp and SMS, collect and manage contacts, and use AI to keep conversations helpful and conversion-driven.

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Customer Support Teams

Axis brings all support conversations into one place—WhatsApp, Instagram, Facebook, and SMS—so your team can handle more queries, more efficiently.

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Sales Teams

Axis helps sales teams convert conversations into checkouts. From lead capture to M-PESA payment, everything happens inside WhatsApp or Messenger.

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Operations Teams

Axis gives ops teams a full view of orders, payments, delivery statuses, and team activity—all from one dashboard.

Learn More
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All your customer conversations, in one place.

Connect WhatsApp, Instagram, Facebook, and more — so you never miss a message. Axis helps you simplify engagement, stay organized, and respond faster.

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