Restaurants & Food Services

Transform Your Restaurant Operations with Seamless Chat-Based Ordering and Communication

Restaurants & Food Services

Key Use Cases and Benefits:

  • Direct Food Ordering via WhatsApp with Interactive Menu Browsing: Ditch cumbersome third-party apps and outdated phone systems. Axis allows customers to browse your complete menu, customize their orders, and place them directly through WhatsApp, providing a familiar and convenient ordering experience.
  • Dynamic Rich Media Campaigns for Daily Specials and Promotions: Captivate your audience with visually appealing rich media campaigns. Easily share daily specials, enticing combos, and exclusive discounts directly through chat, driving sales and encouraging repeat business.
  • Real-Time Order Confirmation and Instant M-PESA Payments: Eliminate payment friction. Axis enables instant order confirmation and seamlessly integrates with M-PESA, allowing customers to complete their payments in real-time, right within the chat interface.
  • Proactive Delivery Updates and Transparent Tracking: Keep your customers informed and delighted. Send automated delivery updates, accurate estimated arrival times, and digital receipts directly to their chat, enhancing transparency and reducing customer inquiries.
  • Automated Responses to FAQs for Improved Efficiency: Free up your staff’s time and ensure consistent customer service. Axis can automate responses to frequently asked questions such as your operating hours, exact location, and available dietary options, providing instant answers 24/7.
  • Centralized Dashboard for Comprehensive Management: Gain complete control and oversight. Manage all incoming orders, track payment statuses, and monitor customer activity from a single, intuitive dashboard, providing valuable insights and streamlining your operational workflow.

Axis is more than just a chat tool; it’s a comprehensive solution designed to enhance customer satisfaction, boost operational efficiency, and drive significant growth for your restaurant business. Embrace the future of restaurant communication and ordering with Axis.

What Can Axis Do?

Product Solutions

What are the possibilities of Axis?

E-Commerce & Retail

Sell, chat, and accept payments—all on WhatsApp.

Real Estate

Auto-reply to leads, share listings, and book viewings.

FMCG & Delivery

Send order updates, confirm payments, and reduce missed messages.

Insurance & Finance

Simplify onboarding, send quotes, and follow up on claims.

Public Sector

Distribute updates and offer 24/7 info access via chat.

Restaurants & Food Services

Transform Your Restaurant Operations with Seamless Chat-Based Ordering and Communication

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All your customer conversations, in one place.

Connect WhatsApp, Instagram, Facebook, and more — so you never miss a message. Axis helps you simplify engagement, stay organized, and respond faster.

Trusted by 100+ growing businesses.

Easy setup · Cancel any time. Check out Terms of Use