FMCG & Delivery

Send order updates, confirm payments, and reduce missed messages.

FMCG & Delivery

Real-time updates. Fewer missed orders.

Axis transforms your customer communication, ensuring transparency and efficiency throughout the entire delivery journey. By providing real-time updates, Axis significantly reduces missed orders and the associated customer frustration. This proactive approach not only keeps your customers informed but also empowers your team to manage high chat volumes with remarkable ease, leading to a smoother, more satisfying experience for everyone.

Key Use Cases and Benefits:

  • Seamless Order Confirmation & Payment Receipts: Instantly confirm orders and send detailed payment receipts directly to customers via WhatsApp, building trust and providing immediate peace of mind.
  • Proactive Delivery Status & Delay Notifications: Keep customers in the loop with real-time updates on delivery statuses. Promptly inform them of any delays, managing expectations and preventing unnecessary inquiries.
  • Intelligent Automation for FAQs: Leverage Axis’s automation capabilities to handle common customer inquiries like “Where is my order?” and other frequently asked questions. This frees up your team to focus on more complex issues, significantly reducing response times.
  • Streamlined WhatsApp Shopping for Reorders: Facilitate effortless reordering by enabling direct WhatsApp shopping for your frequent customers. This creates a convenient and personalized purchasing experience.
  • Targeted Marketing & Promotion Delivery: Maximize engagement by sending timely restock alerts, exclusive promotions, and limited-time offers directly to your customers via their preferred channels, SMS or WhatsApp. This ensures your marketing messages reach the right audience at the right time.
What Can Axis Do?

Product Solutions

What are the possibilities of Axis?

E-Commerce & Retail

Sell, chat, and accept payments—all on WhatsApp.

Real Estate

Auto-reply to leads, share listings, and book viewings.

FMCG & Delivery

Send order updates, confirm payments, and reduce missed messages.

Insurance & Finance

Simplify onboarding, send quotes, and follow up on claims.

Public Sector

Distribute updates and offer 24/7 info access via chat.

Restaurants & Food Services

Transform Your Restaurant Operations with Seamless Chat-Based Ordering and Communication

cta

All your customer conversations, in one place.

Connect WhatsApp, Instagram, Facebook, and more — so you never miss a message. Axis helps you simplify engagement, stay organized, and respond faster.

Trusted by 100+ growing businesses.

Easy setup · Cancel any time. Check out Terms of Use