E-Commerce & Retail

Sell, chat, and accept payments—all on WhatsApp.

E-Commerce & Retail

Sell directly inside conversations.

Imagine a world where every customer interaction is a direct path to a sale. With Axis, that world is now a reality. We empower businesses to transform casual chats into bustling checkouts, seamlessly integrating product catalogs, secure M-PESA payments, and instant customer support directly within your preferred messaging apps. Plus, a centralized order dashboard keeps every transaction meticulously organized, ensuring you never miss a beat. Axis is the ultimate solution for online and physical retailers looking to master the entire customer journey. From the moment a customer discovers your product to the final payment and fulfillment, Axis streamlines every step, all within the familiar and convenient environments of WhatsApp, Instagram, or Facebook.

Key Use Cases & Benefits:

In-Chat Shopping with Product Catalogs: Say goodbye to external links and clunky redirects. Share your beautifully curated product catalog directly within WhatsApp conversations, allowing customers to browse and buy instantly, without ever leaving the chat. This frictionless experience dramatically increases conversion rates and customer satisfaction.
AI-Powered Instant Support: No more waiting for customer service. Our intelligent AI-powered chat instantly answers product questions, provides detailed information, and guides customers through their purchasing decisions, ensuring a seamless and responsive experience 24/7.
Secure M-PESA Payments Right in the Conversation: Simplify the payment process with secure, in-chat M-PESA payments. Customers can complete their transactions with just a few taps, eliminating friction and abandonment at the crucial checkout stage.
Real-Time Order Updates & Communication: Keep your customers informed and engaged with automated, real-time order confirmations, delivery updates, and receipts. This proactive communication builds trust and enhances the overall customer experience.
Dynamic Marketing Campaigns: Drive engagement and boost sales with targeted campaigns. Announce exciting new arrivals, launch compelling promotions, or send timely restock alerts directly to your customers, encouraging repeat purchases and fostering loyalty.

Effortless Management with a Unified Dashboard:

Axis provides a powerful, intuitive dashboard that gives you a complete overview of your business operations. Track all orders, monitor payments, and manage loyalty points from a single, easy-to-use interface. This centralized control empowers you to make informed decisions, optimize your sales strategies, and scale your business with confidence.

What Can Axis Do?

Product Solutions

What are the possibilities of Axis?