AI Assistant

Let AI handle questions, suggest products, and support your customers 24/7. Set it up once, it runs all day and night, so you don’t have to.

FEATURES

Product Use
Case

Axis’s GPT-powered AI Assistant responds instantly to customer messages on WhatsApp, Instagram, Facebook, and your website. It answers questions, recommends products, and handles support — 24/7.

Answer FAQs Automatically

Let AI handle repetitive questions about orders, pricing, delivery,location and more—instantly and accurately.

Recommend Products in Real Time

Increase conversions by offering smart, personalized suggestions based on chat context and customer behavior.

Route to the Right Agent

When a human touch is needed, AI can detect intent or sentiment and pass the chat to the right human agent—seamlessly.

Multilingual Support

Chat in the language your customer prefers. The AI Assistant handles multiple languages such as english, Kiswahili, swa-english with ease.

Always-On Support

Respond to customers day or night, even when your team is offline. Great for evenings, weekends, and busy seasons.

Live Chat Website Widget

Easily add a smart, branded chat widget to your website. AI replies instantly, captures leads, and can escalate chats when needed—no extra tools required.

FAQS

Frequently
Asked
Questions

cta

All your customer conversations, in one place.

Connect WhatsApp, Instagram, Facebook, and more — so you never miss a message. Axis helps you simplify engagement, stay organized, and respond faster.

Trusted by 100+ growing businesses.

Easy setup · Cancel any time. Check out Terms of Use